FAQ

To save your time on a call to the hotline, we have collected the most frequently asked questions below. But you can always call our managers — they will be happy to talk.

How can I book a room?

Click «Book» button, fill in all the empty fields and we will find for you the appropriate accommodation option. Follow all the points and you will have no questions left. Everything is very simple!

When can I check in the booked room? What time is it necessary to go?

The standard check-in time is 02:00 PM, check out — 12:00 AM. Early check-in and late check-out are negotiated in advance and is paid additionally in the amount of 1 (one) day.

Can I extend my stay in the room?

Only if the number is free for the chosen dates. If the room is booked, we will offer you other available rooms.

Are there any price benefits for children?

Children under the age of 5 years without extra bed are settled for free. From 5 years old — with a small surcharge for the playpen or extra bed.

Can I live in a room with animals?

Only if it’s a snail. Other options are not allowed.

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