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by Ribas
Hotel business consulting will provide effective tools to increase the profitability of your project at all stages of its development — from idea to launch and its subsequent operation.
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Development of an investment project in the HoReCa industry

HoReCa consulting allows investors to form a clear idea of their business plans, reduce risks and ensure financial transparency. Thanks to many years of experience and an integrated approach, we will provide you with a working business model for profitable investment in hotel real estate:

  • SWOT analysis of the investment project
  • Analysis of marketing conditions and competitive environment
  • Development of a financial model of the project
  • Project business plan
  • Justification of investment efficiency
  • Defining the concept, target audience, positioning and goals for profitability and development
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Hotel design project

Properly and tastefully equipped premises guarantee that the guest will want to return to the hotel again. We will help with the development and implementation of the hotel idea and will accompany the project at all stages, until the actual implementation of the facility:

  • Stylistic concept
  • Visualizations (rooms and common areas)
  • Album of drawings (plan of furniture arrangement, installation of walls, doorways, etc.)
  • Equipments (table with recommended materials and equipment: quantity, price and link to model)
  • Architectural supervision — performed by the chief designer who developed the project and is responsible for it. Support, consultation, making changes if necessary to the drawing from the beginning to the end of the hotel implementation
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Assistance in the use of real estate and land plots

The latest technologies are applied for HoReCa to set up the effective use and management of real estate and land assets. We provide legal, financial, planning and operational support:

  • SWOT analysis of a land plot or real estate property
  • Determining the optimal class and format of the future hotel
  • Marketing research: identifying the target audience and positioning
  • Analysis of the hotel real estate market: market conditions, competitive environment, trends and forecasts
  • Architectural concept: master plan, planning solutions
  • Financial analysis: forecast of expenses and income, cash flows
  • Development of the organizational structure of the enterprise, creation of a management system
  • Investment efficiency assessment
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Hotel audit during the construction phase

A hotel audit during the construction phase allows you to avoid potential problems and mistakes made during the design and planning stages, optimize costs and evaluate the effectiveness of the project in the future.

  • SWOT analysis of factors influencing the creation of a new facility
  • Marketing analysis: market, site, level of competition
  • Audit of architectural and planning solutions
  • Architectural concept: planning solutions, object visualizations
  • Financial analysis: forecast of expenses and income, cash flows
  • Investment efficiency assessment
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Audit of HoReCa facility operation

An audit of operating hotels allows us to identify mistakes made in their operation and management. We will draw up a clear plan for making changes that will improve financial performance and reduce expenses without stopping the facility operation.

  • SWOT analysis of the hotel
  • Audit of architectural and planning solutions
  • Studying the target audience
  • Marketing strategy assessment
  • Evaluation of the object concept
  • Analysis of the complex infrastructure
  • Personnel work audit
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Remote hotel control

We conduct an in-depth analysis of the hotel, from assessing staff performance to statistics of website visits, and provide expert recommendations that will allow you to manage the property more effectively and increase its profitability.

  • Improved operational efficiency for remote management and control
  • Customer experience measurement: a hotel mystery guest collects information on service quality and effective functioning of booking services
  • Hotel website analysis: assessing the quality of content and convenience of use, ranking in search engines. We give recommendations to increase conversion
  • Optimizing hotel business processes to increase productivity, reduce costs and increase competitiveness
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Frequently asked questions
General
Development of an investment project
Assistance in the use of real estate and land plots
Project audit at the construction stage
Audit of HoReCa facility operation
Remote hotel control
How to improve hotel management?

HoReCa consulting involves not only searching for weaknesses in the hotel operation, but also eliminating them. Automation will help solve many problems — the introduction of hotel management automation systems, energy management systems, data analytics and regular staff training.

How to manage changes in a hotel associated with the introduction of new strategies, systems and processes?

Change management requires careful planning, effective communication, staff involvement and ongoing monitoring. With a careful and structured approach, you can successfully implement new strategies, systems and processes in your hotel and achieve your goals.

How to optimize operational processes in a hotel?

Optimizing a hotel requires a systematic approach and taking into account many aspects of the operation. We recommend starting with the use of modern technologies to automate most processes. This could be a hotel management system, a reservation system, an access control system and many other tools that can not only simplify the current tasks fulfillment, but also prevent mistakes.

How can the hotel achieve financial growth?

Profit growth is influenced by many factors and they can differ radically for each hotel. Most often, improving financial performance is achieved through the use of new sales channels, customer retention, detailed analysis of current expenses, and constant analytics of the performance of all departments.

What is an investment project in the HoReCa industry?

An investment project in the HoReCa industry is a plan or business plan that describes a proposed investment in a hotel, restaurant, cafe or other HoReCa enterprise. It includes market analysis, financial calculations, development strategy and other information necessary to make an investment decision.

What investment opportunities exist in the HoReCa industry?

There are many options for how to profitably invest in a property in the hospitality industry. This could be the opening of a new establishment, modernization or rebranding of an existing one, the purchase of a franchise, or the expansion of tourism infrastructure. Ribas Hotels Group specialists will help you choose the best investment option.

What is necessary for the development of an investment project?

Each project is unique, so the process of developing an investment project may differ depending on the initial data. In order to get started, we need to at least know what the planned budget is and what your goals and requirements regarding the investment project are. For example, you are planning to open a new establishment, rebrand or modernize an existing one.

What risks and obstacles may arise during the project implementation, and how to minimize them?

In order to evaluate the project as objectively as possible, we conduct a SWOT analysis — it allows us to identify not only weaknesses and possible risks, but also strengths and opportunities. Based on the results of the analysis, we will develop an action plan that will minimize risks and remove obstacles.

What is the possible use of real estate and land plots in the HoReCa industry?

The hotel and restaurant business offers many opportunities for the use of land plots and real estate. This could be the opening of a hotel, restaurant, cafe, cooking area, organization of a conference center, development of a tourist complex, gastronomy facility, etc. We will analyze the object, surrounding infrastructure, competitors, evaluate the market and provide recommendations indicating the most profitable application options.

What legal and regulatory aspects need to be taken into account when using real estate objects and land plots?

The specific list of legal and regulatory aspects affecting the activities of the future hospitality facility depends on the type of establishment. After clarifying the purpose of the future object, we will provide you with full legal support to comply with all necessary rules.

What infrastructure, accessibility and environmental requirements must be taken into account when using real estate and land?

When using such areas in the HoReCa industry, many factors must be taken into account. Facilities must have appropriate infrastructure, including connection to communications, mobile communications and the Internet. The accessibility of public transport, airports and other transport hubs, the environmental situation and regional characteristics must be taken into account.

What risks and obstacles may arise in the process of using real estate, and how to minimize them?

An obligatory part of our work is conducting a SWOT analysis, which allows us to identify the strengths and weaknesses of the object and avoid possible risks and obstacles. By following our recommendations, you will be able to set up coordinated and predictable operation of the facility.

What risks and problems may arise during hotel construction and how to prevent or eliminate them?

The most common problems that arise at the construction stage are financial risks associated with incorrect calculations, unplanned expenses, and cost changes. There may also be delays in construction, problems with permits, quality of construction, and non-compliance with the project and design. Ribas Hotels Group specialists will help you avoid these problems by minimizing risks at an early stage.

What are possible improvements and optimizations in the hotel's layout, design and engineering systems?

There are many opportunities to improve the hotel — better placement of rooms and public areas, the use of energy efficient solutions, the introduction of innovative water supply systems, improved sound insulation, improved security systems and many other things. We will carefully analyze all possible points and provide you with specific recommendations for implementation.

Is it possible to optimize construction plans and timing?

Construction plans and schedules can be optimized to improve efficiency and reduce project completion time. To make this possible, detailed planning of all work, coordinated communication and cooperation between all project participants, risk forecasting, and optimization of logistics and supplies are necessary. And, the most important component is working with qualified contractors and personnel who can efficiently complete the work and meet deadlines.

Is it possible to optimize the project budget and reduce costs?

With proper planning and management, you can optimize your project budget and reduce costs. This is facilitated by detailed cost planning, searching for reliable suppliers and contractors, using energy-efficient solutions, optimizing the use of resources, and introducing modern technologies.

How often is a night audit carried out?

The hotel's remote control service involves regular night audits. The frequency of checks depends on the specific situation in the hotel and the results of previous visits by the mystery guest.

How to evaluate the efficiency of a hotel?

Various metrics and indicators can be used to assess the efficiency of a hospitality facility. For example, room occupancy, revenue and average check size, guest satisfaction levels, return rates, operating expenses, staff occupancy and financial performance.

How to evaluate the quality of service and guest satisfaction?

In order to objectively assess the quality of service, we provide the "Mystery Guest" service. You can assess the level of guest satisfaction using surveys, questionnaires, analyzing reviews on the Internet and social media, monitoring key indicators and direct communication with guests.

What training and development opportunities can be used to improve staff skills and qualifications?

To achieve high results of a facility of the HoReCa industry, regular staff training is important. We can implement internal tutorials, conduct trainings and seminars, internships and corporate trainings. Training will not only improve the quality of service, but will also act as additional motivation for employees.

How to ensure that hotel operations will be effectively monitored through the remote control system?

The hotel remote control service is carried out using a series of measures that combine the introduction of modern technologies, managing the company’s reputation and checking the quality of service with the help of a mystery guest. Combining various methods of remote control and a transparent reporting system allows us to guarantee not only effective monitoring, but also ensure high quality service and respond to changes and guest needs as quickly as possible.

How can a remote monitoring system help manage the activities and performance of hotel personnel?

To manage personnel actions and increase productivity, we use working time monitoring and task control, develop a system for increasing motivation and always take into account feedback. Together, these measures can improve the quality of service, optimize costs and improve the hotel’s reputation.

How can remote monitoring help improve a hotel's overall operational efficiency?

A number of key actions can help achieve increased operational efficiency:

1. Automation of tasks — booking management, guest registration, check-in and check-out accounting, maintenance management. This reduces the influence of the human factor, avoids mistakes and reduces workload for staff.
2. Resource planning — process automation allows you to effectively analyze data on hotel occupancy and more accurately plan the allocation of resources, avoiding shortages and excess costs.
3. Analytics and forecasting — we are implementing a system that collects and analyzes data on hotel operations, guests, bookings and other parameters. This data allows you to identify trends, predict demand and tailor business strategies for maximum efficiency.

How to ensure the security and confidentiality of data collected and transmitted by a remote control system?

Ensuring data security and confidentiality is a key aspect of our work. The use of the following techniques allows us to guarantee the information protection: encryption of data transmitted between remote control systems and the server, access monitoring, organization of physical security of equipment, compliance with industry standards, malware protection, regular security audits and training personnel to work properly with data and access.

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Ukraine

Odesa, 25 Lesya Ukrainka Avenue
Lviv, 6 D. Danylyshyna Street
Kyiv, 2 Nezalezhnosti Square, Spaces

+38 (097) 842-08-34

Poland

126, Marszalkowska Centre, Marszałkowska 134, 00-008 Warszawa

+447488817906

Bali

Jl. Raya Sanggingan No. 89, Ubud, Kedewatan, Kec. Gianyar, Kabupaten Gianyar, Bali 80571

+38 (098) 414-36-67

United Kingdom

27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

+447488817906