Artur Lupashko's book More Than Service is among the top 10 books by Ukrainian authors. This rating was prepared for Playboy magazine by the popular Readeat bookstore.
It was published in June 2023 and after the first edition of 1500 copies was released, the book became a real bestseller! In three months, all the books were sold out and the second edition was released.
In the book, the author turns the idea of service upside down. She teaches us to think outside the box, dispelling the preconceptions that "service is expensive" or "service is not relevant."
20 top businessmen and business executives told how to build a customer-oriented and competitive business in Ukraine when everyone knows how to smile and ask: "Did you like everything?". The book's heroes are Mykhailo Fedorov (Diia), Volodymyr Popereshniuk (Nova Poshta), Dmytro Derkach (Planeta Kino), restaurateurs Alex Cooper and Savva Libkin, architects Slava Balbek and Volodymyr Nepyvoda, and others.
It is worth noting that in November 2023, Arthur Lupashko's book More Than Service received the Grand Prix for a successful combination of form and content, a powerful function as an industry leader, the formation of new standards, uniting stakeholders around common values, modern design, and the right tone of the publication as part of the Best Corporate Media of Ukraine 2023 competition.
The full list of books by the best Ukrainian authors can be found on the Playboy.
You can buy the book on our website ribashotelsgroup.ua.
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