Ribas Hotel Academy

Ribas Hotel Academy is a hotel business school. We work with specialists, managers, and hotel owners at various stages of their professional and managerial development.

We bring together those starting their professional path in the hotel industry, specialists, executives, owners, and hotel business practitioners around the development of professional expertise, management competencies, and modern hotel business culture.

Ribas Hotel Academy creates educational programs for different levels of professional development, corporate solutions for hotel companies, and consulting products for business.

Our programs are designed in collaboration with hotel industry practitioners and are based on real case studies, the experience of active hotel companies, and current market challenges.

Practical courses are structured training programmes in video and text module format with applied materials for independent study of specific topics.

The format is created for:

• Rapid new employee adaptation
• Team work standardisation
• Service quality improvement without constant management oversight

Practical course components include:

• Video lessons and text training modules
• Checklists, action algorithms, instructions
• Examples of typical situations from hotel practice
• Ability to use course as permanent reference guide

Ribas Hotel Academy Practical Courses:

• “Front Desk Administrator”
• “Housekeeper”
• “Event Management for HoReCa”
• “Legal Aspects of Hotel Administrator Work”
• “Recruitment and Employee Adaptation Fundamentals”
• “Service Laws with Yulia Kosenko”
• “Guest Feedback Collection System in a Hotel”
• “Upsell and Upgrade in Hotels: How to Increase Revenue Without” Increasing Traffic”
• “Social Media for Hotels”

Implementation tools are practical training supplements that help translate knowledge into daily operational work.

Materials are created to:

• Unify processes
• Reduce operational risks
• Ensure stable service quality regardless of staff changes

Components include:

• Department work standards
• Regulations and SOPs
• Quality control checklists
• Employee rules and instructions

Ribas Hotel Academy Tools:

• Standards and regulations for front office and accommodation service
• Standards and regulations for housekeeping service

These materials can be used as:

• Internal hotel rules
• Foundation for new employee training
• Management control instrument

Professional intensives are in-depth online group format programmes with speaker support, practical assignments and work on participants’ real cases.

The format is designed for systematic changes and measurable business results.

Professional intensives include:

• Live online sessions with speaker
• Work on specific hotel cases
• Implementation homework assignments
• Q&A sessions
• Ready-made management tools

Ribas Hotel Academy Professional Intensives:

• “B2B Sales in Hotels: Stable Occupancy Strategy”
• “Hotel Pre-Opening: Operational Launch”
• “Systematic Financial Management of a Hotel for Managers”
• “Hotel General Manager”

Our Core Values

• Practicality—training based on real cases and Ribas Hotels Group experience
• Expertise—deep, verified content with applied value
• Results-orientation—measurable changes in team work and business processes
• Growth focus—development of people, teams and hotel business as a whole