These recent years have been pivotal for our international expansion. Seven hotels under our management are currently under construction in Bali, and one of them is set to open its doors to guests in autumn 2024. We are also rapidly expanding in Europe: one hotel in Poland is already under construction, and another one is successfully operating in Moldova. However, when it comes to the international expansion of hotel operators, many people ask: “How do you manage hotels if your core team is in another country?”
How do we do it?
Managing hotels remotely comes with its own challenges, but thanks to modern technology, we can effectively handle all processes, from room reservations to guest services. We use special software tools that enable us to track all aspects of the hotel's operation in real time, which ensures a prompt response to any issue.
In addition, our team regularly holds online meetings and trainings for staff, which contributes to maintaining a high level of skills and motivation among employees.
Our main secret is people. We have created a strong talent pool that currently includes 777 of the best specialists in their field. These professionals are ready to join our team as we open new hotels around the world.
We thoroughly recruit our staff, focusing not only on their professional skills but also on their ability to adapt to new situations and cultural environments. Our talent pool is a guarantee that each new hotel will be staffed by the best professionals capable of maintaining the Ribas Hotels Group standards.
Hotel Business School: an investment in the future
In our efforts to continuously improve the skills of our employees, we also focus on raising the level of professionalism in the hotel market as a whole. In this regard, we have established the Hotel Business School in Ukraine, which provides an opportunity to gain in-depth knowledge and skills from leading industry experts. The training course is intended for investors, developers, hoteliers, architects and anyone planning a career in the hospitality industry. The program currently includes eight online lectures covering all aspects of the hotel business.
After completing the course, the trainees will receive a certificate of successful completion and be able to:
- Understand the main aspects of hotel management, including finance, marketing and guest services;
- Know the trends and innovations in the hotel industry;
- Develop a hotel concept that meets the needs of the modern market;
- Plan, implement and manage hotel projects;
- Know how to build a hotel launch strategy to maximize profitability;
- Analyze and measure competitiveness to create an effective business plan;
- Use social media, content marketing and other tools to promote the brand and engage the audience.
We have ambitious plans to translate lectures into three languages and launch the Hotel Business School on a global platform. This will help our developers and managers around the world improve their skills, which will boost the quality of service in our hotels.
Opening up to new things
We believe that high-quality hotel management does not depend on the geographical location of your team, but on their professionalism, experience and commitment to do their job at the highest level.
We continue expanding our horizons and are determined to provide a superior level of service in all our hotels, wherever they are located. We are also open to offering you jobs in our current and future hotels. Stay tuned for our new vacancies!
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