The book «more then a service»
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PRACTICAL WORKSHOP

FOR HOTEL OWNERS AND MANAGERS

100 days out of 100% hotel occupancy

PERSONAL BONUSES

For every participant

NO THEORY

Only successful experience techniques

READY-MADE IDEAS

For the hotel business improvement

08.11.2019

Yaremche

10.11.2019

Bukovel

Speakers

Ksenia Dronga

More than 8 years of work in the Merit hotel chain in Cyprus, the Otrada boutique hotel, the Aleksandrovskiy business hotel, and others. Ksenia collaborated with FED corporation and signed a contract with the Nestle concern worth 500,000 hryvnia. She knows how to fill the hotel by 90% in any season.

Victoria Kofman

Victoria has developed and conducted more than 50 network events, has implemented more than 100 large-scale advertising campaigns. She has a great experience in organizing and conducting photo and video shooting in the hotel industry. Victoria is going to tell you how to create a website with good sells; how to increase activity and sales in the off-season.

Vitaly Schwarzwalder

He knows firsthand what a successful concept is for a hotel and a hostel. He is the author of such projects as "Friday Hostel", "City Hotel Bortoli", "Hypertype". Vitaly knows how to avoid mistakes when designing a hotel.

Artem Dmitrichenko

He is going to share the unique experience of creating Ukraine's first hostel with hotel service, included in the top 5 best hostels according to International Hospitality Awards 2017.

Valeria Rozhko

Valeria’s department consists of 16 experts processing more than 900 incoming calls per day. She became the founder of the department structure called "Service: control and quality."

The seminar program:

9:30Registration

10:00 - 10:45Igor Nerovny: "Hotel Marketing: What should be spent on"

10:45 - 11:30Felix Morozovsky: “How to attract the best employees to work, delegate authority and sleep calmly”

11:30 - 11:50Coffee break

11:50 - 12:35Valeria Rozhko: “How to avoid the mistakes of the sales department that will cost you thousands of dollars or outsourcing: the pros and cons”

12:35 - 13:20Ksenia Dronga: “How to effectively sell numbers using the Internet 24/7. 10 most effective sales channels. Perfect price. Down with discounts"

13:20 - 14:20Lunch

14:20 - 15:50Yulia Kosenko: “The secrets of service that will turn your one-time guests into permanent ones, and permanent ones will make your best sellers”

15:50 - 16:10Coffee break

16:10 - 16:55Igor Nerovny: “We are removing rose-colored glasses: social networks and 10 rules of the site that sells”

16:55 - 18:00Panel discussion: questions to speakers.

Cost of participation

Number of people

Before 10/15

1200 UAH

2000 UAH

2400 UAH

Before 10/31

1400 UAH

2400 UAH

3000 UAH

on the day of the seminar

1600 UAH

3000 UAH

3600 UAH

Where?

Bukovel resort, Vyshnya, 298 A

Yaremche, M. Grushevskogo st., 29

+38 (096) 032 24 68

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