Ribas Hotel Academy

Ribas Hotel Academy is an educational platform and practical HoReCa school within the Ribas Hotels Group ecosystem, working with hotel owners, managers and teams in Ukraine and beyond.

The company helps hotel businesses build strong teams, systematic service and manageable business processes, even when hotels lack internal HR or training departments, striving to provide hotel businesses with tools for developing strong teams, improving service and forming profitable HoReCa culture.

Ribas Hotel Academy operates at the intersection of education, operational experience and management, creating practical solutions focused on results that can be immediately implemented in hotel operations.

Practical courses are structured training programmes in video and text module format with applied materials for independent study of specific topics.

The format is created for:

• Rapid new employee adaptation
• Team work standardisation
• Service quality improvement without constant management oversight

Practical course components include:

• Video lessons and text training modules
• Checklists, action algorithms, instructions
• Examples of typical situations from hotel practice
• Ability to use course as permanent reference guide

Ribas Hotel Academy Practical Courses:

• “Front Desk Administrator”
• “Housekeeper”
• “Event Management for HoReCa”
• “Legal Aspects of Hotel Administrator Work”
• “Recruitment and Employee Adaptation Fundamentals”
• “Service Laws with Yulia Kosenko”

Implementation tools are practical training supplements that help translate knowledge into daily operational work.

Materials are created to:

• Unify processes
• Reduce operational risks
• Ensure stable service quality regardless of staff changes

Components include:

• Department work standards
• Regulations and SOPs
• Quality control checklists
• Employee rules and instructions

Ribas Hotel Academy Tools:

• Standards and regulations for front office and accommodation service
• Standards and regulations for housekeeping service

These materials can be used as:

• Internal hotel rules
• Foundation for new employee training
• Management control instrument

Professional intensives are in-depth online group format programmes with speaker support, practical assignments and work on participants’ real cases.

The format is designed for systematic changes and measurable business results.

Professional intensives include:

• Live online sessions with speaker
• Work on specific hotel cases
• Implementation homework assignments
• Q&A sessions
• Ready-made management tools

Ribas Hotel Academy Professional Intensives:

• “B2B Sales in Hotels: Stable Occupancy Strategy”
• “Hotel Pre-Opening: Operational Launch”
• “Hotel Manager”

Our Core Values

• Practicality—training based on real cases and Ribas Hotels Group experience
• Expertise—deep, verified content with applied value
• Results-orientation—measurable changes in team work and business processes
• Growth focus—development of people, teams and hotel business as a whole