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Management

Non-secret guests: the Wall Street hotel conducted a demonstration inspection

16 October 2019
4 minutes

The main topic of recent months was a fire in one of the Odessa hotels. Discussions of fire safety conditions at the facilities are held on various communication channels: on TV programs, on radio and on the Internet. And the format of meetings is also very diverse.

For example, a meeting of representatives of the working group on fire safety of the Odessa regional state administration was recently held in the four-star Wall Street business hotel of the Ribas Hotels Group. The event was held in the form of a demonstrational inspection of the hotel.

The group of inspectors included representatives of the territorial public service labour in the Odessa region, fiscal service, main Department of consumer rights protection of the region, the state architectural-building control of the city, the main Department of EMERCOM of the region, managers of other hotels and hostels. Therefore, the idea of the head of the working group, head of the Department of tourism, recreation and resorts of the regional state administration Alexander Sheki, to hold a meeting in the format of inspection was supported unanimously.

— Traditionally, we held the first meeting in the Odessa regional state administration. The algorithm of work included looking through complaints and other reports about certain accommodation facilities. If necessary, we sent these letters to the relevant departments — ” A. Sheka said. — But I wanted to go beyond the Cabinet discussion and make such meetings as useful as possible for both parties – the inspection services and the hotels themselves.

The management took repeated courses on fire safety. We checked the level of facility and staff preparation for emergency situations — Anna said – We keep all the logs that are necessary for inspections. Everyone who is responsible for fire safety at the facility have been trained and received special certificates. The quality control Department of the company tested all hotel employees on the rules knowledge. We have many foreign guests. So we taught the maids how to help a guest who can't read the sign or can't find a way out. Each room will also have signs in three languages with step-by-step instructions on how to behave in case of fire.

After the inspection procedure, the participants of the working group discussed the further work plan aimed at the most effective dialogue between local authorities and businesses.

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